Users who use the Services offered by Giratine declare that they are aware of and accept these general terms and conditions.Owner of Giratine and related services"Giratine" di Nistri BenedettaVia Lorenzo Perosi 18, 59100 Prato (PO), ItalyP.IVA: 02504020971C.F.: NSTBDT93C43D612NChamber of Commerce of Pistoia-Pratoinfo@giratine.comInformation on is the official website of "Giratine" by Nistri Benedetta, a one-man company producing handmade bags in Italy. Through the site, the user can search for information about the brand and purchase products online.User-provided contentUsers are responsible for their own and third-party content that they share on Giratine, by uploading, posting content or by any other means. Users indemnify the Owner from any liability in connection with the unlawful dissemination of third-party content or the use of Giratine, in a manner contrary to the law. The Owner does not carry out any type of moderation of content published by the User or third parties, but undertakes to intervene in the event of reports from Users or orders issued by public authorities in relation to content deemed offensive or illegal.Rights to content provided by UsersThe only rights granted to the Owner in relation to content provided by Users are those necessary for the operation and maintenance of Giratine.Contenuti forniti da terziIl Titolare non effettua alcuna moderazione preventiva sui contenuti o i link forniti da terzi mostrati su Giratine. Il Titolare non è responsabile di tali contenuti e0 della loro accessibilità.RegistrationIn order to be able to use the Service or part of it, Users must register by providing, truthfully and completely, all the data requested in the relevant registration form and fully accept the Privacy Policy and these general conditions. Users are responsible for keeping their access credentials confidential.Deletion and termination of User accountsRegistered Users may deactivate their accounts, request their deletion or discontinue using the Service at any time through the Giratine interface or by contacting the Owner directly. The Owner, in the event of any violation of these Terms, reserves the right to suspend or terminate the User's account at any time and without notice.PurchasePurchase procedureEach order submitted constitutes an offer to purchase products. Orders are subject to availability and the discretionary acceptance of the Owner. The User must select the products and carry out the check-out, after carefully checking and, if necessary, modifying the information contained in the order summary. The order is placed by confirming the order and is subject to the payment of the price, taxes, shipping and payment costs indicated in the order summary form. The Order Processing Receipt does not constitute acceptance of the order. The contract is concluded when the Controller sends the Order Confirmation to the email address provided by the User. The Owner reserves the right not to confirm an order by notifying the User within 20 days of purchase, to the email address associated with his purchase, of the possible unavailability of one or more of the products purchased. In this case, the Owner will refund the price and the shipping costs incurred by the User.Availability of productsPrices, descriptions or availability of products displayed are subject to change without notice. The photos included are indicative and do not constitute a guarantee of product quality.Execution of the OrderThe Order is executed within the terms specified on the summary page and in the Order Confirmation email, subject to the availability of the product ordered. The Owner shall not be held liable for any damages suffered by the User due to delays in delivery that are not due to circumstances foreseeable by the parties at the time the Order Confirmation is sent.DeliveryDeliveries are made during normal working hours to the address indicated by the User and in the manner specified in the order summary. Upon delivery, the User must check the contents by specifying any anomalies on the delivery form.If the User fails to collect the products within the time limit set by the carrier, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. The Owner cannot be held responsible for delivery errors due to inaccuracies or incompleteness in the User's completion of the purchase order, for any damage that may occur to the Products after delivery to the carrier, if the latter has been chosen and appointed by the User, or for delays in delivery attributable to the latter.Right of withdrawalIn the event of the purchase of products or services on Giratine, the user has the right to withdraw from the contract without stating any reasons, within 14 days. The withdrawal period expires after 14 days from the day on which the User or a third party - other than the carrier and designated by the User - acquires physical possession of the goods. In order to exercise the right of withdrawal, the User must inform the Data Controller of the decision to withdraw by means of an explicit declaration sent to the contacts indicated.Effects of withdrawalIf the User withdraws from this agreement, he will be reimbursed for all payments he has made to the Holder, including delivery costs without undue delay and in any event no later than 14 days after the day on which the Holder is informed of the User's decision to withdraw from this agreement. Such refunds shall be made using the same means of payment as was used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any event the User shall not incur any costs as a result of such refund. Refunds may be suspended until receipt of the goods or until you have demonstrated that you have returned the goods, whichever is earlier. The User is requested to return the goods and deliver them to the Holder without undue delay and in any event within 14 days from the day on which he communicated his withdrawal from this contract. The deadline is met if the User returns the goods before the expiry of the 14-day period. The costs of returning the goods shall be borne by the User. The User is only liable for the decrease in the value of the goods resulting from handling the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.Limitations to the right of withdrawal on productsDamaged or used products, even in part, will not be replaced or refunded. The User shall insert a copy of the delivery document received inside the packaging box. The right of withdrawal does not apply to: goods made to measure or clearly personalised or which, by their nature, are liable to deteriorate rapidly, are sealed and are not suitable to be returned for hygienic reasons or are related to the protection of health and have been opened after delivery.WarrantyConsumers are entitled to a warranty on the conformity of the products and services purchased. The guarantee lasts for 6 months from delivery of the goods and the lack of conformity must be notified to the Owner within 2 months of its discovery. In order to exercise the right to a guarantee, the User must send an e-mail to the Controller, indicating the order number and an accurate description of the defect (we recommend that you also attach photographic material). All the elements are essential and will be verified by the Controller before giving a reply to the User. In the event that the product is found to be defective, the User has the right to have it repaired or replaced after returning the defective product to the Controller. The user also has the right to demand an appropriate reduction in the price or termination of the contract from the contractor if repair or replacement is impossible or excessively expensive, if the contractor has not repaired or replaced the product within a reasonable period of time or if the previous repair or replacement has caused significant inconvenience to the user. In order to exercise the right of guarantee and for further information, the User should contact the Controller.Discontinuation of the ServiceThe Owner reserves the right to add, remove functionality or features or suspend or discontinue altogether the provision of the Service, either temporarily or permanently. In the event of permanent interruption, the Owner will act as far as possible to allow Users to retrieve their information hosted by the Owner.Resale of the ServiceUsers are not permitted to reproduce, duplicate, copy, sell, resell or exploit any portion of Giratine and its Services without the express permission of the Owner, granted either directly or through a specific resale program.IndemnityThe User agrees to indemnify the Owner (as well as its administrators and employees) against any obligation or liability, including any legal fees incurred in defending itself in court, which may arise from damage caused to other Users or third parties, in relation to content uploaded online, violation of the terms of law or the terms of these terms of service.Prohibited useThe Service shall be used in accordance with the Terms. Users may not:- reverse engineer, decompile, disassemble, modify or create derivative works based on Giratine or any portion thereof;- circumvent the computer systems used by Giratine or its licensors to protect the content accessible through it;- copy, store, modify, change, prepare derivative works from, or alter in any way any of the content provided by Giratine;- use any robot, spider, search and/or site finding application, or any other automated device, process or means to access, retrieve, scrap or index any portion of Giratine or its content;- rent, license or sublicense Giratine;- defame, abuse, harass, stalk, threaten or otherwise violate the rights (such as rights of privacy and publicity) of others;- disseminate or post content that is unlawful, obscene, infringing, defamatory or inappropriate;- use Giratine in any other manner that violates these Terms.Privacy policyFor information on the use of personal data, Users should refer to Giratine's Privacy Policy.Intellectual property rightsAll of the Application's trademarks, whether figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos appearing in connection with Giratine are and remain the exclusive property of the Owner and are protected by current trademark laws and relevant international treaties.Age requirementsUsers declare that they are of legal age according to the legislation applicable to them. Minors may only use Giratine with the assistance of a parent or guardian. Under no circumstances may children under the age of 13 use Giratine.Limitation of liabilityThe Owner, within the limits of the applicable law, is liable for damages of a contractual and non-contractual nature to Users or third parties exclusively when these constitute an immediate and direct consequence, due to malice or gross negligence, of the activity of Giratine. The User expressly exempts and releases the Owner from any liability, to the extent permitted by applicable law, in relation to any damages or claims of any kind and nature of its own and/or third parties including direct, indirect, punitive, incidental, special damages, damages resulting from loss of profits, loss of revenue, loss of data or replacement costs arising out of or in any way connected with this agreement.Changes to these TermsThe Owner reserves the right to make changes to the Terms at any time, giving notice to the User by posting it within Giratine. Any User who continues to use Giratine after the publication of the changes accepts the new Terms without reservation.AssignmentThe Owner reserves the right to transfer, assign, dispose of by novation or subcontract all or any of its rights or obligations under the Terms, provided that the User's rights hereunder are not affected. The User shall not assign or transfer in any way its rights or obligations under the Terms without the written consent of the Owner.CommunicationsAll communications relating to Giratine must be sent using the contact information indicated in the Contract.Ineffectiveness and partial nullityIf any provision of the Terms is found to be void, invalid or ineffective, that provision shall be deleted and the remaining provisions shall not be affected thereby and shall remain in full force and effect.Applicable law and competent courtThese Terms and all disputes relating to the performance, interpretation and validity of this agreement shall be subject to the law, to the jurisdiction of the State and to the exclusive competence of the court of the place where the Holder is established. An exception is made for the exclusive jurisdiction of the consumer, where the law so provides.Online dispute resolution for consumersConsumers residing in the European Union (EU) should be aware that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve out of court any disputes relating to and/or arising from contracts for the sale of goods and services concluded online. Consequently, if you are a European consumer, you can use this platform to resolve any dispute arising from the online contract concluded with the Holder. The platform is available at the following link. The Controller is available to answer any questions sent by email to the email address published in this document.Conciliationprocedure for resolving consumer disputesWe do not participate in conciliation procedures for resolving consumer disputes.Definitions and legal referencesServiceThe service offered by Giratine as described in these Terms and within Giratine.UserThe natural or legal person using the Service.Termsand Conditions (or Terms)These general terms and conditions of service, which constitute a legally binding agreement between the User and the Owner.Order Processing ReceiptThe email that the Owner sends upon receipt of the order.Order ConfirmationThis is the email that the Holder sends when the products are shipped to confirm the shipment of all or part of the products purchased.Example of withdrawal formAddressed to:"Giratine" di Nistri BenedettaVia Lorenzo Perosi 18, 59100 Prato (PO), ItalyP.IVA: 02504020971C.F.: NSTBDT93C43D612NCamera di Commercio di Pistoia-Pratoinfo@giratine.comI/We hereby give notice of withdrawal from my/our contract of sale of the following goods/services (insert here a description of the goods/services from whose purchase you intend to withdraw): ______________________________________________________________________- Ordered on: _____________________________________________ (insert date)- Received on: _____________________________________________ (insert date)- Name of consumer(s): _____________________________________________- Address of consumer(s): _____________________________________________- Date: _____________________________________________ (sign only if this form is notified on paper)Last modified: 2 November 2021